Configuring Email Templates
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Email Templates Overview
Your project can be configured to send emails automatically to alert users of new or updated cases, overdue notifications, etc, for almost any situation you...
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Dynamic Data fields
Typically, emails will be sent to alert or inform a user about a particular case. For this reason it is helpful to have the system automatically insert detai...
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Creating a Template
Select Create template to create a new email template.Steps for creating a new template:Email name - a descriptive name for your template.From email - the em...
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Adding Images
To add an image to the email template, you must first upload the image you wish to attach into the authoring file library or host the image elsewhere and gen...
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Previewing, Editing and Deleting Templates
Preview a TemplateYou can preview how the email will look by selecting the Preview button.Editing a TemplateTemplates can be edited at any time. From the tem...
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Push Notifications for Forsta Go
Using the Forsta Go mobile app provides a way for users to access cases on-the-go and also be instantly alerted using push notifications when new cases are c...