The final configuration available within a workflow is the ability to restrict which users can be assigned to a case during case management. By default all users ("Everyone") who have access to this project can be added. If you wish to restrict cases to only certain users, do this by choosing specific End User Groups.
To modify the group selection:
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Click "Add group".
The list of permitted groups is displayed.
Select which groups can be added to a case - click the X icon to remove a group.
Assignment mandatory
When this option is checked, at least one user must be assigned to the case.